![]() ![]() When I do a batch of iPads in a trolley with a MacBook, Content Caching and Internet Sharing I don't recall Apps failing to install.įor us it was subsets of Apps that would consistently fail to install not subsets of devices so maybe a subtle difference but I think it's most likely an APNS issue which is why the below seems to work. We did additional testing like Corporate WiFi vs Home vs Hot-Spots - No difference. I came across this last year, I've seen it on MacOS and iOS App Store Apps through Managed Distribution (Formerly DEP), boosting the server capacity, (Cores and RAM) helped initially and it seemed to go away completely for a while once I transitioned to Jamfcloud, but it comes back sporadically. I have sent a sysdiagnose log from a mobile client. I have enabled debug logs, enabled VPP logging on the server and sent those to support. Global Settings>VPP Accounts>Account>Content>Select Category, locate the app from the list and select Refresh. Device Management tab: Update Inventory and Send blank push Application scope: Remove the app from scope exclusionĥ. Device Management tab: Update Inventory and Send blank pushĤ. Application scope: Add the client to exclusion listĢ. Cancel the command, exclude the app from scope for the deviceĢ. ![]() )Īppstored (app info) Installing vpp application with evid: (null)Īppstored (app info) Complete for evid: (null) changeType: 3 success: 1ġ. I have plenty of licenses available for the app and devices are on different networks (our network, home network, hotspot. On the Jamf Pro console I will see Install command completed yet when I update the device record the app does not show as installed.Īt times I also see install command Pending - Application is not available to install. Sometimes it's a single app that does not install and sometimes it's all apps for the device. I have a number of devices in our environment where they refuse to install applications. ![]()
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